DNS Spy
Most MSPs don’t think much about DNS—until something breaks.
A record is deleted, an MX entry is misconfigured, or a zone is out of sync. Suddenly, your client’s email is bouncing, their site is down, and your phone is ringing.
The problem? DNS issues are easy to miss. They don’t always trigger alerts, logs, or tickets. But when they surface, you’re the one your client calls first. And if you can’t show what changed—or when—you’re troubleshooting blind.
In this post, we’ll explain:
Why traditional monitoring falls short
What DNS issues cause the biggest headaches
And how smart MSPs use DNS monitoring to get ahead of problems (and prove their value)
The Hidden Costs of Ignoring DNS
When DNS goes wrong, it doesn’t just cause outages—it erodes trust.
Here’s what you’re risking without proper DNS visibility:
Silent downtime: DNS issues often manifest as partial or intermittent outages. Your client’s site might be fine in one region and offline in another.
Broken email delivery: A single MX record misconfiguration can stop emails from reaching inboxes—without triggering any alerts.
Client blame: Even if your MSP didn’t cause the issue, you’re expected to fix it. Without DNS history, you can’t prove it wasn’t you.
Lost time: Debugging DNS without real-time alerts or change logs wastes hours—and puts your team in firefighting mode.
Why Most DNS Monitoring Isn’t Enough
Traditional monitoring tools focus on uptime and response time. But DNS isn’t just about being "up." It’s about being correct and consistent.
Here’s where most tools fall short:
❌ Only monitor endpoints—not DNS records themselves
❌ No alerts when a DNS record is changed or deleted
❌ No visibility into nameserver sync issues
❌ No record of what changed or when
❌ No way to monitor hundreds of domains at once
And worst of all: they assume DNS is static. It’s not.
What MSPs Actually Need
Modern MSPs need DNS monitoring that scales, alerts, and proves value.
Here’s what that looks like:
Real-time change detection – Know immediately when something changes across any domain you manage.
Nameserver sync checks – Detect when authoritative nameservers fall out of sync.
Audit-ready DNS history – Track what changed, who changed it, and when.
Exportable reports – Show clients how you're actively monitoring their infrastructure.
Unlimited domain scaling – Monitor hundreds of domains across dozens of clients with minimal overhead.
How DNS Spy Solves It
DNS Spy is built specifically for MSPs.
You start with 50 domains and scale infinitely with 50-domain add-ons—no limits, no contract lock-ins. You’ll get:
🔔 Instant alerts when records change, zones break, or nameservers drift
🧾 DNS change history you can export for audits or client reports
🛡️ RFC validation and misconfiguration detection
📊 A centralized dashboard to manage everything
🔌 API access and SIEM integration to fit into your workflows
Whether you manage 5 domains or 5,000, DNS Spy gives you visibility, reliability, and control over DNS—so you’re never caught off guard again.
Start Monitoring Before Clients Notice Something’s Wrong
DNS monitoring doesn’t have to be complicated.
With DNS Spy, it just works.
👉 Start Monitoring for Free with Your First 50 Domains
Or check out our pricing plans to scale across all your clients.